Mac setup user password6/1/2023 Then I tried Control-Option-⌘-Delete, and it worked! That didn't work either, but it did put the insertion point in the password box. IMPORTANT UPDATE: On another page, someone suggested using Option-Return. In the case of desktop Macs, pulling the power cable also works. This can be accomplished by holding the power button for five seconds. The only fix I know is to do a forced shutdown. I have tried switching to the Name and password login screen, but it didn't work.Īlso, here's a thread where several posters experienced the same problem, tried the same fix (Control-Option-⌘-Delete), and it didn't work for them, either: / I support several dozen Macs, and one in particular always shows this when the OS is upgrade. Normally that works to switch between the " List of users" and " Name and password" login screens, but not always in this case. Just press Control+Option+Command+Delete keys and it will switch to full username/password prompt.
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