Windows vs mac users6/3/2023 The return of Steve Jobs to the company brought in confidence, and so did a 2009 investment in the company by Microsoft itself. ![]() In the 1990s the decline of Apple frightened developers away from the platform. One of the most crucial reasons Mac has not captured a larger share of the computer market is the perceived scarcity of software written for its operating system. This is another important parameter in our comparison of Windows vs Mac. So if you are looking for Windows vs Mac for students, then you can choose Windows. Even though Microsoft also has technical services in their stores, it only supports its own devices like the Xbox and Surface. ![]() But what will happen if your Windows is on the fritz? You might have to talk to two or more entities just to identify the underlying issue. If you have any issue with a Mac, whether it is the hardware or the OS, you can go to the Genius Bar. It also helps as Apple has a centralized identity. Windows owners can contact tech support or go to a third-party repair store, but the users of Mac can get face-to-face assistance from a technician at the Genius Bar help desk that is located in any Apple Store. That is probably because of the way that the entity offers service. ![]() But the American Customer Satisfaction Index rated Mac the top computer brand in both 20, with Samsung and Acer in second and third places.Īpple has long received a reputation for great customer service. In 2020, Apple took the top position in a Brand Intimacy COVID Study by the MBLM branding agency, which surveyed all the brands, not just computers. Probably the most striking variation between Windows vs Mac is in user satisfaction.
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